Shipping policy
Shipping Policy
Thank you for supporting Anna B. Nana Products! We carefully pack and ship each order with love and attention to detail. Below are the details of our shipping process:
📦 Processing Time
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All orders are processed within 3–5 business days.
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Custom and made-to-order items may take a bit longer—up to 7–10 business days—as they are crafted fresh just for you.
🚚 Shipping Rates & Delivery
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We currently ship within the United States via USPS or UPS.
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Shipping rates are calculated at checkout based on your location and order size.
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Once shipped, you will receive a tracking number via emai.
⏳ Out of Stock & Backordered Items
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If an item is listed as “backordered” or “out of stock,” it may take additional time to restock or prepare, especially for custom or seasonal products.
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You will be notified of any delays and given the option to wait, substitute, or receive store credit.
📍 Delivery Time Estimates
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Standard shipping typically arrives within 3–7 business days after processing.
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Please note that delivery times may vary due to carrier delays, weather, or holidays.
📮 Incorrect Addresses
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Please double-check your shipping address before placing your order.
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We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.
❗ Lost or Damaged Packages
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If your package is lost or arrives damaged, contact us within 7 days of delivery at [your email] with your order number and any relevant photos or tracking info.
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We'll do our best to resolve the issue quickly.
Let us know if you have any questions—we’re happy to help!